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It was very good
The staff were so supporting. Rick, Mateo, Franklin and Katey all provided excellent customer service.
Westwood Honda is always so lovely and professional when I've been in to service my car. They always go above and beyond for me which I appreciate.
I have never had a smoother car buying experience. Mateo and Sergio made this a great experience. PS i love my new car
Starting off my review, my sales person who had helped me throughout my decisions and options was Michael Tran, my thoughts and opinions mattered to him and as one of his customers I highly appreciated it. He always made sure I met my requirements on buying a new car. Overall give him at 11/10 for sales experience as this would be my first time looking to purchase a new car. He was very knowledgeable and experienced on Hondas. Highly recommend him as your sales guy!!! Thanks Michael 🙂
I passed by Westwood Honda last Thursday and was just looking around, but I was impressed by Eddie Bai's warm welcome, detailed answers and professional recommendations, and finally bought a 2013 Toyota Venza. I am very satisfied with this car. Thanks to Eddie.
This is our second vehicle purchase from Westwood and once again we are very happy with our experience there!
Great showroom and cars! Excellent service and range. We did a test drive of the new Honda CR-V 2023 with friends, for which we thank the sales assistant Michael Train. I strongly recommend this salon to everyone and will come here again to test the car.
Felt no pressure whatsoever from the salespeople. Both Michael and Jamie made purchasing my vehicle as seamless as possible. It was a very positive experience for me. Would recommend Westwood Honda to friends and family 100%
Good service provided by people and team in there, sales Amar did a good job helping us find the right car, they provide good trad-in value as well. Nice place to shop for your next car.
Irecently purchased a 2019 CRV, Touring. The whole process went smooth, from consulting to purchasing. First contact was Michael Tran, the salesperson and he did an amazing job in explaining differences among different vehicles. The sale was fairly quick with limited steps. Michael made sure that I am happy about the new purchase and we are still in touch as friends. This was my 2nd new vehicle purchase from Westwood Honda.
I had a great experience working with the team at Westwood Honda!Mateo (sales) was very friendly and knowledgeable, and helped me choose the perfect vehicle for me.Sergio ( finance) walked me through various payment and insurance options. I really appreciated that he just gave the facts, and there was no pressure.Omid ( insurance) was quick and efficient and had a good sense of humor.I really appreciated the fact that Rysam (GSM) checked in on me to see how things were going and to see if I was satisfied.I am very happy with my vehicle and would definitely return in the future. Highly recommend!
Great service! Went in about a beeping sound I heard I thought was coming from my dashboard ( I was completely wrong). I forgot his name but was working the service desk 03/13/23. Amazing help and found my issue right away! Very impressed and a big thanks for your time!
I am so lucky to have found Jamie. This is my third vehicle I have bought with him and he just goes above and beyond to make sure you know you’re number one. I will refer anyone I can to the dealership as well. All departments run smoothly and everyone is so extremely helpful. Kudos Westwood Honda.
I've been a customer at Westwood Honda Since 2015, I highly recommend the dealership. All the staff is very professional and helpful in all aspects of buying or leasing a vehicle. I recommend Michael Tran for any Sales or questions that you may have. He sincerely wants Westwood Honda customers to be satisfied and happy with their vehicles and the service he provides.
it was good experience with westwood honda. provides good dealing services.i got honda CRV and i am very happy 😊
Impressed by Eugene's (Business Dept.) professionalism. He was very informative. Jamie in Sales was helpful from beginning to the end. Overall Great Service by Westwood Honda.
My daughter Emma bought her first car with Westwood Honda a couple of days ago. The team at Westwood is a fine oiled machine. They're patient, kind and very knowledgeable. They treated my daughter like a Princess and even all cheered when she signed the papers. I can't say enough about Emily, what a rockstar!! If you want an amazing experience buying a car and the relief of knowing they have your back, Westwood Honda is your dealership.
It was amazing working with Michael Tran. The team kept their promises and delivered a car on-time and with full transparency (in a tough market). The entire process was a breeze!
I have been a customer here for many years with my 2004 CRV and have now purchased a 2019 CRV Touring. The staff have been extremely helpful and easy to work with. Special thanks to Michael Tran for all his help! Love my new vehicle.
Very busy place
Great experience working with Mateo and Franklin! Easy and very customer service oriented, no pressure just happy to help! Would go back again!
The only reason service department is so fabulous is because of JAMES, the Manager.
I definitely recommend this dealership! We had a very pleasant experience. Jamie was our sales person. Very accommodating, no pressure and very friendly. Ivan was also very pleasant and very helpful. The insurance process was also great however I didn’t catch the gentleman’s name. From start to finish it was a great experience and we left feeling really happy with our purchase. We won’t be going anywhere else!
I have now purchased three cars off of Sales Associate Jamie. Everyone at this dealership goes above and beyond to make you feel at home while you're there. It is also great that they check in on you long after you have made a purchase as well. I will always do business with Jamie and would recommend this dealership to everyone!
I and my wife truly experience a good customer service. "Saeed" helps us to choose the right car according to our needs. Thank you so much Honda Port Moody.
Saying I was unhappy with the experience is an understatement.**editAfter this review, I received a phone call from the GM, Rysam. I know when someone is disingenuous, however this was not the case. He was concerned and listened to everything I had to say and really heard me.. Yes it was a very rocky start but overall I’m happy with how it ended and even more happy with my car.
It's Honda! They were efficient and nice drivers to take you back home! Mike is the best!@
We recently purchased a new CRV. The whole process went so smooth. First contact was Rick and he did an amazing job putting a deal together for our Accord. Emily was our salesperson and did a wonderful job. The sale was very quick with limited contact but Emily made sure we were well taken care of. Eugene handled the finance portion of the sale very efficiently. So happy with our 2023 CRV Hybrid! This was our 3rd new vehicle purchase from Westwood Honda
Good customer service!!
The sales and financing reps were very helpful in answering my questions about the car with its bells and whistles. I can't thank them enough.
Best DEALERSHIPEDDIE IS SO NICE EASY TO DEAL WITHI WILL COME BACK AGAIN TO BUY ANOTHER CAR.people working there are so nice and the place is clean..BOUGHT THE ELUSIVE HONDA FIT
FIve Gold Stars!
Love my new car! Franklin was super helpful and friendly and patient with me!
This was the second vehicle I have purchased from Westwood and I will continue to buy from.this dealership. Colin is the GM and is very hands on and helpful in the process. He connected me.wih Jamie for both purchases and Jamie is the best. The process both times was so quick and smooth - From financing, to switching insurance over. I have a crv and ridgeline. Both are great vehicles. Would recommend Westwood to anyone needing a new or used vehicle
Had a great experience selling my car to this dealership. Got a fair offer. Nash was very helpful throughout the whole process.
Westwood Honda is a pleasure to deal with -- both in the Service Department and in Sales. I have dealt with them for over 15 years, and recently bought a new Honda from Franklin who was professional and responsive.
This was our second time buying a HONDA. I can't say enough how the experience buying a vehicle becomes more effortless and stress-free when doing to with Westwood Honda. From the moment we set up the time to see the vehicles we wanted, to walking in the door and getting a smile and hello from almost every staff member in the building. Jamie is the best non-sales guy ever. No pressure. No hassle. No crazy sales tactics. If there was an award Jamie should win it! Financing is always a breeze. They break it down for you and give you all of the options and amounts so you can choose the best one for you. Our trade in was also top value. In the past I dreaded buying a new vehicle. PTSD from old dealerships and experiences. Not with Westwood Honda! I am already planning my third vehicle I plan to buy from them!
Had a great experience buying my first car from Saeed. He was very kind and knowledgeable in helping me find a great car in my price range.
Both me and my wife had an outstanding experience with Franklin and his manager at Westwood Honda when buying our first vehicle in Canada a couple of days back. Franklin was friendly, and professional. I highly recommend him and Westwood Honda for your vehicle needs.
This was my second car I have leased from Westwood Honda. I went to several other dealerships in the area and did not enjoy my experience at all. However I love my experience with Jamie and Dan at Westwood Honda. They respected my time, I never had to go in for very long, they didn’t try to over sell me, and I got a car that fit my needs exactly. I would recommend Jamie to anyone looking for a new car!
Compare to what I experienced from other brand car delarship before, westwood honda experience was 100% better. The atmosphere and all steps was nice and smooth! Honest and help me what I need and what I am looking. Thank to Eddie and Eugene.
Dec 2022:shortly after I traded in my Mazda 6 for the 2022 Civic, I recently also traded in my 2018 CRV for a 2023 CRV Hybrid. The same excellent service quality delivered by Jason, Franklin and the Finance team (Eugene and the other young lady who I forgot her name). The delivery process is very smooth. Including the process with the finance team and insurance team, the whole process took less than 3 hours, which also include the time and patience Franklin used to explain the car features to me and my wife. Jason is politely enough to thank me for the purchase a few times. A very polite and professional team (and dealership) I would recommend to everyone.Back in Aug 2022:Just traded in my Mazda for a 2022 Honda Civic Touring.Dealt with Franklin, Jason and Eugene who are extremely pleasant to work with. The purchasing process is smooth and efficient. The team has delivered excellent services in what I call the best-in-class in terms of courtesy, professionalism and patience.I am looking forward to my next purchase with them, which hopefully is going to be the 2023 CR-V.Thanks again Franklin, Jason, Eugene and of course the Westwood Team.
Westwood Honda team was great. Sales ,finance & other team members support was excellent. Really recommend their servicesGood luck team 🤛👍🥂
Michael Tran is a good and honest dealer, find him if you want to buy a Honda
No pressure unlike other dealer that i've went to. Very nice and knowledgable staffs specially eddie. I recommend the place when buying new and used car. They have more inventories too than other.
I chose this branch because honest staff work hard to serve their customers. Rick Lauman and Franklin helped me with financing my new CRV. Rick was excellent and went out of his way to provide us with a better deal. We are so happy to choose Honda, especially the Westwood branch.
Purchased Honda CrV 2019 because our last one was so good to us. We traded in our 2004 crv which had over 440K. Mike was great! He spent time with us going through all of the features/options and offered his services at any time. He's been with Honda for many years and he cares about his clients. Thank you!
Really nice folks all around. Just great. Not in my area but will continue to go there for servicing because they are all just great. From Sales to Finance to Insurance. Would highly recommend.
I purchased a car from Westwood Honda. The sales representative Emily Morimoto is very nice and friendly. She answered all queries and was very helpful. Also all the staff is very good. Thanks to all for this great experience. 🙏
Franklin is a great salesman. He helped us find the perfect car for us! He took the time to listen to our needs and budget, and had several quick recommendations. Outstanding service! Very happy with the purchase of our car. This was a truly wonderful experience!
Great experience especially Michael!!!Very nice and professional explanation about how to use the Odyssey! Appreciate it!
Purchasing my vehicle with Gary at Westwood Honda was a great experience. His no-pressure sales approach really made me feel valued and respected and left me free to make the decision on my own accord.Honest answers, personable staff, no hidden fees whatsoever. They even contacted me later with an extra key fob!Overall 5 stars. Thanks again Gary.
Our experience with Rick and Matteo was amazing. From talking through our needs to getting our car was all so seamless - thanks Rick and Matteo for being the best sales people we’ve worked with in any Honda!
Update Dec 2022The first class service and how each person you meet treats you ,once again cannot say enough good things about every person you deal with and meet at Westwood Honda , we have just traded in the previous CRV we purchased and now have the CRV Hybrid, Jaime and Ivan who we primarily dealt with as we picked up the new CRV made you feel like once again you were part of the Westwood Family.When the time comes to purchase another Vehicle we will be back.Wade RitchieAfter recently purchasing a new Honda CRV at Westwood Honda we cannot say enough great things about the first class service and how you are treated from the moment you make contact and every step of the way after this, Keith was fantastic and truly is working with you to make sure any thing you require is attended to , the entire team at Westwood are make you feel like part of the team from the moment you enter the building, first time buying at Westwood but definitely will not be the last.W.Ritchie
The team at Westwood Honda is amazing! The energy here is fun and light! Jeff, my salesperson, was very knowledgeable and worked with me to meet my needs. Getting my car from him was such a pleasant and easy experience. He made it all happen with ease and flow.They operate with intergrity. Great service and very friendly staff!!
I've had nothing but excellent service and care for my vehicle the last couple years at Westwood Honda, and my recent experience purchasing a new CR-V Hybrid from Mateo was exactly the type of experience you'd want at a dealership. Mateo went above and beyond to make sure all of my questions were answered and that I got everything I wanted in my vehicle. Ivan in the finance department was super personable and easy to talk to and made the experience comfortable and quick. All other interactions with other employees at the dealership were friendly and welcoming as well. My experience was fantastic from initial consult through to delivery of the vehicle, and will be returning to Westwood Honda for all future needs!
Really great experience in Honda Westwood. Eddie is very helpful and responses my inquiries in a very effective way with professional and friendly attitude. Would back with you for my next SUV purchasing. Thank you very much. I love Honda, I love my 2023 CRV！
Friendly and knowledgeable staff, very helpful. Underpromised and overdelivered. Would highly recommend this dealership.
One the best dealership that I know, I respect one Persian guy there, his name is Saeed, he does always whatever he can to bring happiness to everyone who wants to make a purchase new vehicle with any type of it!I bought our two vehicles from this dealership and the last one is All Ellectric one, I tested well and liked it as long as it was our best choice in this situation.Thank you 😊
It has been almost two months since I got the Honda Civic from the used car collection and I am pretty happy with our experience shopping with Westwood Honda @Port Moody. Lynn Buller was very helpful and patient; as far as our experience goes she is simply the best. She has a very pleasant personality and ready greet & talk even after the purchase. Lynn also went out of her way to help setup maintenance for our other car. Lynn was the main star for our 5 Star rating!
Excellent experience. Staff very knowledgeable as well.
Nice people with great services. Eddie has been very dedicated helping me get a car meets my family’s needs. Thank you Eddie!!!
Called up Honda and they routed my call to this first available sales agent - Mike Afshar.I'm so glad that he was my sales manager. Extremely kind and honest gentleman. Did his best to secure a good deal for me. He also held my car for a few weeks since I couldn't take the delivery immediately. I highly recommend Westwood Honda and if you go there, please look for Mike!
I went in for oil change left with new Passport how did that happen. Amazing Team at Honda sales, service, insurance and finance. I have been a customer for well over 15 years. Not once have I walked in there that I didn’t feel welcome. Hands down the BEST not to mention you actually get a great trade in value. As a comparison I had a 2012 Mercedes 10,000 klm Mercedes offered me 2000.00 for a trade sold it for $25,000. The next day joke right well that will never happen at Honda they give you fair market value. Keep up the great work⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I would like to thank Emily and her team for helping me get back on the road with a safe and comfortable vehicle. Very accommodating and friendly staff!!
excellent experience. MICHAEL TRAN was extremely awesome.All options were very well explained.Great customer service. Highly recommended 100%
I had a fantastic experience with Emily, her team, finance manager Eugene and sales manager Dan in Westwood Honda. They are very friendly and professional. I was so confused by the variety of car models. Luckily, Emily helped me analyzed down the most suitable vehicle model for me with her profession. They helped me get my dream car in such a short time and a perfect budget. This is a place full of surprise. I will definitely recommend my friend choose Westwood Honda.
我朋友的车就是在Westwood Honda买的，这次我去这里选购一台七座或八座的车。Emily Morimoto非常热情而且专业，对我提出的问题都能详细解答，而且积极向经理为我申请折扣，最终敲定了2022年Honda Pilot Touring，还要感谢财务经理在整个交易过程中的配合和专业指导。虽然今天下了很大的雪，依然难掩喜提新车的喜悦，再次感谢年轻漂亮的Emily，真的是非常nice。
Mr. Gary Ho was knowledgeable, helpful and friendly. He is very easy to communicate with. Very professional. He answered all of our questions and addressed our concerns about the car we were buying. The whole process went smoothly and fast. To anyone looking for a car, I will definitely recommend him.Thank you for the amazing service!
Serving the community since 1978
Exceptional service starts with having the right people on your team who are not just ready to help but are passionate about finding you the solutions that will make your life better. At Westwood Honda, you’ll find state-of-the-art departments and a highly-effective team of professionals. We make your time with us the best it can be – each and every time you need us. That is what makes Westwood Honda the best option for drivers of all walks of life.