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I went in for oil change left with new Passport how did that happen. Amazing Team at Honda sales, service, insurance and finance. I have been a customer for well over 15 years. Not once have I walked in there that I didn’t feel welcome. Hands down the BEST not to mention you actually get a great trade in value. As a comparison I had a 2012 Mercedes 10,000 klm Mercedes offered me 2000.00 for a trade sold it for $25,000. The next day joke right well that will never happen at Honda they give you fair market value. Keep up the great work⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I would like to thank Emily and her team for helping me get back on the road with a safe and comfortable vehicle. Very accommodating and friendly staff!!
excellent experience. MICHAEL TRAN was extremely awesome.All options were very well explained.Great customer service. Highly recommended 100%
I had a fantastic experience with Emily, her team, finance manager Eugene and sales manager Dan in Westwood Honda. They are very friendly and professional. I was so confused by the variety of car models. Luckily, Emily helped me analyzed down the most suitable vehicle model for me with her profession. They helped me get my dream car in such a short time and a perfect budget. This is a place full of surprise. I will definitely recommend my friend choose Westwood Honda.
我朋友的车就是在Westwood Honda买的，这次我去这里选购一台七座或八座的车。Emily Morimoto非常热情而且专业，对我提出的问题都能详细解答，而且积极向经理为我申请折扣，最终敲定了2022年Honda Pilot Touring，还要感谢财务经理在整个交易过程中的配合和专业指导。虽然今天下了很大的雪，依然难掩喜提新车的喜悦，再次感谢年轻漂亮的Emily，真的是非常nice。
Mr. Gary Ho was knowledgeable, helpful and friendly. He is very easy to communicate with. Very professional. He answered all of our questions and addressed our concerns about the car we were buying. The whole process went smoothly and fast. To anyone looking for a car, I will definitely recommend him.Thank you for the amazing service!
Good experience!! I got brand new honda.Franklin helped and answered all my questions. Other staff is generous too.
Good people good cars but the man in charge of service is cold with the two doors opened and not moving at his desk.
I still remember the moment I walked into the dealership, Jeff and Rysam gave me very warm welcome. Everyone at Westwood Honda was so great to deal with , supper friendly team! I recently purchased a used Toyota RAV4 and couldn't be more pleased with their service from Jeff and Rysam the general Manger. If you are looking to purchase a new car go see Jeff he is the BEST! Westwood Honda is highly recommended!!
Franklin was fantastic, very professional, understanding, and considerate. The whole process was very easy, smooth and stress-free. Would definitely recommend finding Franklin if you are in need of a car. Thank you again so much!
When me and my dad went to check out cars, we were warmly greeted by staff (Kuya Jeff). Everyone were so nice and accommodating during our visit. Dan (manager) funny guy, also assisted me during my car service. If you want the best and nicest car in town, I would highly recommend Westwood Honda. Great cars with great service! 😃
My sister just bought a Pre-owned 2019 Honda HR-V from Westwood Honda. Michael Tran was a great help. He helped my sister to get everything she wants for her car. My sister is very happy with her new car and will definitely come back to Westwood Honda, when we need a vehicle.
Amazing and friendly service from Franklin and the whole Westwood Honda family. They give you ample time and space to decide, without using greasy high-pressure sales tactics for any part of the whole purchase (Sales, finance, and insurance). Franklin was happy to answer questions and was very accommodating with us. We'd been to numerous dealerships throughout Richmond prior coming to Westwood Honda in Port Moody, and everyone was absolutely a breath of fresh air compared to our past experiences. 10/10 we would absolutely come here again!
Couldn’t have been easier to buy our used car. Gary was easy to deal with and got us the car we wanted. Definitely recommend these guys.
Emily is such a great person and she really understood my needs i don’t i would have done it without her help. I would definitely recommend westwood honda to my family and friends specially if they are new to this country and/ or market.
Franklin is one of the best at Westwood Honda. I recommend booking an appointmnet with him if you are looking for a Honda vehicle.
Service department is great.
Such a friendly and welcoming dealership! Thank you Mike , Ivan and Charlene for making the purchase of my CRV so easy! Would highly recommend Westwood Honda ! I love my new vehicle.
Franklin proved to be a great salesman. He was very good at explaining the features in my new honda civic will definitely deal with him
Michael Tran is the guy you should look for your Dream Honda. Professional, Polite and Personable. He is so service oriented and gets the job done in no time. We had a pleasant experience with him.Highly Recommended.
I had the best experience at Westwood Honda. Mateo helped me find the exact car I was looking for. He answered all my questions and arranged for me to pick up from the island and worked around my schedule. Amanda helped me in finance and was so quick and efficient and Omid helped me with my insurance which was also very quick and efficient. 10/10 recommend this dealer to anyone even from the island.
Amazing service and honestly Gary and Emily were the most helpful sales associates compared to the other dealerships I visited. The initial day I went to go check out cars, Gary had a lot of insight on the car's technology and how to use it to it's full advantage which helped me decide on the perfect vehicle for me. The day of pick-up, Emily was super patient and let us check out the car some more before we finalized everything. Totally recommend going to Westwood
I have experienced excellent customer service in the service department - warm, friendly, professional, and competent.I have been going here for years and I have noticed the service department has really stepped up their game, going above and beyond with customer service.
It has been a nightmare trying to get a vehicle after the pandemic and I’m so glad I found Emily! Emily made the whole process so easy and there was tons of open communication. Emily and Eugene made the whole process seamless as possible and had everything prepped for the day I picked up my 2023 Honda HRV! Anyone looking to get a new vehicle should definitely contact Emily and the team 🙂
It has been 10 days from the day we went to this Westwood Honda Store in the evening and would like to hunt our first vehicle since our PR landing here in Vancouver! We were greeted by Emily Morimoto, their Sales & Lease Consultant, who were very passionate introducing to us the model of Ridgeline pickup truck and brought us the news of having the only new one stock of 2023 with our favorite sonic grey color! We loved it at first sight and we were given a quick drive test trial and we made a prompt decision to own it right away! Then it's Eugene their Financial Manager worked closely with us to finish everything! Awesome experience! Great team! We were given sweet treats and personal handwritten cards the day when we took the vehicle home! The vehicle 2023 Ridgeline is so far so great and we all love it! Thanks everything!
Great experience at Westwood simple smooth easy from everyone sales , finance, insurance don't buy your Honda untill you visit Westwood Honda.
Worked with Emily to help buy a new/used vehicle for my Dad. She was very helpful, patient and thoughtful. Would recommend the team at Westwood Honda. Very happy with our experience!
One of the few trustworthy car dealerships around...will give you a fair price for trade in and make purchasing a car an easy process. I dealt with Emily and Rysam and got the car I was looking for.
Great staff! Reminds of a time when customer service was the pride of retailers. Very honest and straight forward. They never upsell and professionally provide information and services. Highly recommended!
Just wanted to thank Mike for the exceptional experience and friendly attitude. Definitely recommend Mike Afshar to everyone.
We just bought our CRV car through Mike Afshar - I'd never go anywhere else. Mike is so knowledgeable about the features of each car, helped to narrow down the decision and was absolutely no pressure! I walked in this morning, and walked out today with my new car!Thanks to Mike
I had a really good experience at the Westwood Honda couple days ago, the staff are friendly and open to answer all the questions that I asked. And the experience of my visit was enjoyable specially with Emily who helped me out for picking the right car.
I picked up my Odyssey at Westwood Honda a couple of days ago. On arrival, we were greeted warmly by Jeff. He showed us our car and took us for a quick test drive. Then, I met Eugene from finance and Omid from insurance, they all talked me through the whole process and gave me advices. At the end, Jeff helped us to setup the car and explained the nice features come with it. It's a great experience.
Jeff Velardi and Katey Gauvin did a great job on selling me the 2017 Nissan leaf. They were so professional with their job and they both kept it so friendly at the same time. Jeff V. not gonna lie, best dealership I've ever had to deal with, and if I had to come back, I'd for sure find him again.
Bought new car with Franklin, he was very friendly. Eugene from the finance department was also nice and professional. Rysam from the management was helpful in resolving my questions and concerns.
Staff is not helpful
I came here to purchase my first car and I was helped fast and professionally by Jeff V. He helped me through every step and I never felt like I was being pushed to buy something. Very friendly too.
Jeremy (dealership)sold me very beautiful truck. Did everything right. Very nice, kind and easy to talk too.Ivan (finance) is also courteous with my time and responded with apologetic notion he was super busy but not forgot about our conversation.Ummm forgot the insurance mans' name. But i had alot of signatures.I definitely recommend this place to anyone who wants a new or used vehicle. They all are very professional folks. Always greet with a smile
Came in to look for a car and Jeff is very accommodating and nice. He helped me throughout the whole process and answered all of my questions. It was a pleasant experience and the staff were very genuine . 10/10 would recommend Jeff
Great service and we are very happy with the experience!
My husband and I recently bought a 2017 Honda Ridgeline at Westwood Honda, this was our first time buying through this dealership. During the sale we worked with Sales & Lease Consultant, Franklin Badu. Franklin was very patient, answered all of our questions, and went above and beyond to make himself available to fit with our schedule. We couldn't have asked for a better experience, thank you!!
I had such a wonderful experience shopping for and purchasing my first car with Westwood Honda! Jeff Velarde and his team were a huge help and found me the perfect car to fit my needs as someone who competes in dog sports and works as a photographer. Can't wait for the adventures I am going to have with this car.
Was looking for a Civic 2022 from a Long time. Finally, talked to Jeff at westwood Honda. He was amazing and quick with his service. Got me the car I was looking for within just few hours. Highly recommend westwood and Jeff if you are in search of excellent customer service. Thanks again Jeff for making it happen.
My experience with Westwood Honda was everything I needed. Easy, smooth, no hidden fees and intentions. Transparency and simple communication to get the best deal! Shout to salesman, Jeff Velarde for making everything easy and clear. Highly suggest working with Jeff and the dealership! Thanks again.
Westwood Honda went over and beyond for me! I had the best experience I have ever had at a dealership.Mike & Jamie helped me find the perfect car, Ivan was so friendly and made my experience so easy, Rick & Rysam were so helpful and made sure to update me on my car everyday, They made the process so easy. I'm so glad I went here, I will be recommending them to everyone!!Thank you Westwood Honda for helping me find my dream car! You guys are amazing.
Excellent experience and would confidently refer friends and family. Franklin was professional, responsive, and easy to work with - no car dealership hassle. New car was delivered in the promised timeframe.
Bought two cars from here. Excellent service and fair price. Jeff helped all the way through. Very friendly and supporting staff.
Jefff is the best🔥
I walked in with the intent of comparing two vehicles, the CRV and a Mitsubishi Eclipse-Cross. I met Franklin who showed me the 2020 CRV and he really took his time showing me the different things the vehicle could do and knew every feature without hesitation. He was never pushy, he had a great sense of humour, and gave my mother and I space when we needed it. The entire process at Westwood Honda was effortless and smooth and I am so truly grateful for the experience. Needless to say, I never went to view the Eclipse. Before leaving the lot Franklin sat in the car with me and showed me how to operate everything again, something I never expected but really appreciated. He even included a hand written “Thank you card” that totally put a smile on my face.I worked with Ivan in financing, he worked really hard to get this approval for me. Without him it wouldn’t have been possible. Because of his commitment my kids and I are now in a safe vehicle. Thank you Ivan, we enjoyed your sarcasm and humour :)I hope to see you guys around when I come in for servicing!
I was looking to sell my vehicle and contacted my godbrother Jeff and he was able to get my a great price for my car and I didn't have to deal with all the headache of selling it privately.
I've had nothing but excellent service and care for my vehicle the last couple years at Westwood Honda, and my recent experience purchasing a new CR-V Hybrid from Mateo was exactly the type of experience you'd want at a dealership. Mateo went above and beyond to make sure all of my questions were answered and that I got everything I wanted in my vehicle. My experience was fantastic, and I am very excited for my new CR-V to arrive!
I came in looking for a new car as I had been car-less for the past month, and they definitely did not disappoint! Jeff was very helpful from the moment I contacted them, and was off with a brand new Civic in the colour I wanted a week later! They were honest with wait times for cars, especially with how the market is at the moment, and still exceeded expectations with keeping me updated and getting me a vehicle way earlier than expected! Thanks again to Jeff and the Honda team.
Emily helped to get all the knowledge about vehicle and provided me time to time update regarding the availability of car. Such a hard time now a days post covid or during covid to get a vehicle. Interest rates are quite high but purchase is satisfactory. Everyone at westwood is really friendly. Omid helped us with insurance, he was detailed and explained well.
I got a new car from them. They are a very good team.Saeed from sales, is a wonderful guy who patiently worked with me, answered all my questions and gave me honest, useful advice, that helped me make my decision.Jeff Valarde is very responsive, knowledgeable and helpful. From my casual question online to the car delivery, he made it all happen.Ivan in finance is a sharp guy and gets things done.All in all, my new car leasing experience was great thanks to these guys. Will see how the service works, I hope that'll be great too.
An all around great experience!From the moment we walked in and had our first conversation with Rick the sales manager, he put us at ease and I was struck by how down to earth and approachable he was. He answered all of our questions patiently, gave us some advice and put us in touch with a sales rep.Mateo the sales consultant was a true pleasure to deal with. He was patient, kind and answered all of our questions honestly. He also was very knowledgeable! He helped us select our choice of vehicle, a used 2019 CRV Touring edition which we are very happy with.We never felt preassured or bullied (which we have felt with other auto salesmen) but quite the opposite with him. He was a real gentleman and we would deal with him again for another purchase for sure! It really felt like he was working on our behalf while we were there. Even during the negotiations for our trade in while we went back and forth things were civil and respectful.Dan was the manager that approved the trade in value and after negotiations were concluded he came over to say hi. Really nice guy and we had a super conversation with him also! He is helping us out even after the sale with some final details to take care of that we spoke about. Great guy!When we came to pick up the car Mateo could not be there as he had a wedding to go to. He entrusted Franklin to help us out and we were in good hands there as well. Franklin patiently went through all of the features of the car with us and swapped our plates over to the new car.For financing we dealt with Katey and she was wonderful also. Although she listed all of the "extras" we could purchase she never tried to force them on us or make us feel uncomfortable. On the contrary, she was very helpful with the financial advice.My wife and I were super pleased with the whole process and it was nice to walk away from a dealership with good feelings like this. We would buy from them again in a heartbeat. Highly recommend them. Great job Westwood Honda!
Jeff has been extremely helpful and patient. He knows his stuff and is willing to make sure I get the vehicle that’s right for me.
Took my wifes vehicle in for a stolen catalytic convertor, repairs were done promptly after ICBC took over 3 weeks to respond to them.The vehicle had over $3500 of repair work done, however the dealership did not wash or vacuum the vehilce as has been my experience with other dealerships.
I really recommend this dealership and the salesman Saeed very proactive and polite.
I wish I could give more stars. Franklin was absolutely incredible. I was kind of difficult with not knowing what I wanted and wanting lots of time to think and decide. He was incredibly patient with me and not pushy at all. Will recommend him to everyone buying a car! Thank you Franklin!!
Came in for a service with Justin C. and he was incredibly clear and quick! No delays, gave me a set timeline and most importantly did a great job on the car. Next thing I knew they had got me into one of my dream cars! Definitely wasn't what I was coming for but with the help of Jeff and Justin (and the whole team there) they got me a deal I couldn't pass up. No hidden fees, had all carfax and service history ready, and made sure I knew everything there was to know about it. Couldn't recommend these guys enough!
Great staff, very professional and friendly. My first car buying experience with Jeff at Westwood Honda was awesome. I loved how honest and informative he was. He let me think without any pressure, even though he had a better situation with another customer. Also, the financial team, especially Ivan, did a great job. It was like an impossible mission for me at that point. Anyone looking for a car should check out Westwood Honda. That's exactly where you need to go, a five-star dealership.
Great selection and staff made our car shopping easy
I had a great experience purchasing my new vehicle from Westwood honda. Mateo and the team were very knowledgeable and helpful, and understanding as this was my first time purchasing from a dealership. I would highly recommend anyone to purchase from them!
Jeff at westwood honda has been super helpful during my car buying experience. Great customer service and honesty during the process. Would definitely recommend coming to westwood and dealing with Jeff.
I came to Westwood Honda for my first car buying experience, and I couldn't have asked for a better one. Jeff was super friendly, honest, and helped me think through the many benefits and risks of my situation, what I could realistically expect. It felt like he was vouching for me and wanted to make sure I was entirely happy about my decision. Though I ultimately chose to wait, when I do eventually decide on a make I like, I know I'd be treated fairly and welcomed back here at Westwood Honda.
Really happy with our experience with Jeff. Great guy and seemed to care about us and what we needed. I'd recommend him to others in the market for a car.
The customer service is outstanding! We had the support from Jeff- sales, Franklin - sales, Dan - manager, and Sergio - finance. We felt welcomed and even though we were buying an inexpensive car, we were treated as old friends. I trully recommend this Honda Dealership. People are their best asset!
Just traded in my Mazda for a 2022 Honda Civic Touring.Dealt with Franklin, Jason and Eugene who are extremely pleasant to work with. The purchasing process is smooth and efficient. The team has delivered excellent services in what I call the best-in-class in terms of courtesy, professionalism and patience.I am looking forward to my next purchase with them, which hopefully is going to be the 2023 CR-V.Thanks again Franklin, Jason, Eugene and of course the Westwood Team.
This dealership has great customer service, as all the staff are above and beyond friendly. And a big thank you to Franklin for helping me choose my new car, his knowledge and skills are an asset to west wood honda!
We had a excellent experienceWith our dealer guyFinance manager guyInsurance guyManager guyWe love ourPassport 2022Hahaha my bad 4got their namesWe were thereFriday, August 26th at 6pmDone at 830 pmWe highly recommend everyone to get your vehicle here