Customer Reviews
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Excellent
I encountered an issue with my car's anti-theft system today. Despite following the instructions, I could not reset it. I brought the car to Westwood Honda, where Vince at the Service Department assisted me. After I explained the issue, he managed to resolve the problem in less than 10 minutes. Vince was very helpful and kind. His expertise and efficient service save me time and stress. Great customer service!!
Besides, I visited Westwood Honda last week with a concern about a strange noise coming from my CRV hybrid. Marc from the Mechanic/Tech Department who is very knowledgeable and professional provided me a clear and detailed explanation of the issue patiently after the inspection, and he fixed the issue expertly. He is a truly reliable and customer-focused professional.
Besides, I visited Westwood Honda last week with a concern about a strange noise coming from my CRV hybrid. Marc from the Mechanic/Tech Department who is very knowledgeable and professional provided me a clear and detailed explanation of the issue patiently after the inspection, and he fixed the issue expertly. He is a truly reliable and customer-focused professional.
Response from the owner:Thank you, Pat, for your fantastic feedback! We're glad to hear that Vince was able to resolve your issue quickly and that Marc provided you with clear explanations and expert service. We appreciate your recognition of their efforts and are here for any future needs you may have. Rysam MacIver
General Sales Manager
Westwood Honda
I encountered an issue with my car's anti-theft system today. Despite following the instructions, I could not reset it. I brought the car to Westwood Honda, where Vince at the Service Department assisted me. After I explained the issue, he managed to resolve the problem in less than 10 minutes. Vince was very helpful and kind. His expertise and efficient service save me time and stress. Great customer service!!
Besides, I visited Westwood Honda last week with a concern about a strange noise coming from my CRV hybrid. Marc from the Mechanic/Tech Department who is very knowledgeable and professional provided me a clear and detailed explanation of the issue patiently after the inspection, and he fixed the issue expertly. He is a truly reliable and customer-focused professional.
Besides, I visited Westwood Honda last week with a concern about a strange noise coming from my CRV hybrid. Marc from the Mechanic/Tech Department who is very knowledgeable and professional provided me a clear and detailed explanation of the issue patiently after the inspection, and he fixed the issue expertly. He is a truly reliable and customer-focused professional.
Response from the owner:Thank you, Pat, for sharing your experience! We're glad to hear that Vince and Marc were able to assist you effectively and provide such great service. Your satisfaction is important to us, and we appreciate your kind words! Rysam MacIver
General Sales Manager
Westwood Honda
I had an excellent experience selling my car at Westwood Honda. Their offer was SIGNIFICANTLY higher than what I was getting from Clutch, and the level of professionalism was on a completely different level. After speaking with Jack, I didn't even bother exploring other options, they were genuinely willing to work with you and made the process seamless. Highly recommend!
Response from the owner:Thank you, Alireza! We're glad to hear you had an excellent experience selling your car with us. It's great that Jack was able to assist you and make the process seamless. We appreciate your recommendation! Rysam MacIver
General Sales Manager
Westwood Honda
I purchased a car from Jamie Fisher a few years ago. He was very helpful with specifics I was looking for in a newer car and found what I was looking for with amazing communication and not pushy but suggested upgrades to different years. I went in today years later after having issues with my trunk and car batteries and he responded within minutes and was able to help me in person the following day. I will suggest him to anyone looking for a vehicle!! Thank you so much Jamie for making not only the purchase a breeze but the overall stress of issues lowering my anxiety!
Response from the owner:Thank you, Nowyouknow! We're glad to hear about your positive experience with Jamie and his exceptional communication. It's great to know he made both your car purchase and any follow-up issues easier for you. We appreciate your recommendation! Rysam MacIver
General Sales Manager
Westwood Honda
We purchased our vehicle yesterday and we were super impressed. Gary, our sales agent, was very professional and guided us through the process of selection, test drive, trade in, financing, new plates and insurance in about 90 minutes! We would strongly recommend Gary and the awesome team including Alex, financial agent and Dan, Gary’s manager. Thank you for your professionalism Gary. If you are looking to investigate a new vehicle we would recommend Gary at Westwood Honda.
Response from the owner:Thank you, Pamela! We're delighted to hear about your positive experience with Gary and the team. Your recommendation means a lot to us, and we're glad we could assist you in finding your new vehicle. Rysam MacIver
General Sales Manager
Westwood Honda
Thank you to Westwood Honda, particularly Jamie Fisher, for helping us with our used vehicle purchase. Jamie and the whole team gave us he confidence to make a decision quickly. They made sure that whatever vehicle they were offering were up to the best possible condition. Recommend to go to Westwood Honda and look for Jamie!
Response from the owner:Thank you, Ben! We appreciate your kind words and are glad to hear that Jamie and the team provided you with the confidence you needed for your purchase. Your recommendation means a lot to us! Rysam MacIver
General Sales Manager
Westwood Honda
Rysam and Jack were an absolute pleasure to deal with and made my car buying/selling experience painless and efficient! I would highly recommend Westwood Honda and the exceptional team there, it is why I keep coming back!
Response from the owner:Thank you, Breanne! We're so glad to hear that Jack made your experience enjoyable and efficient. Your recommendation means a lot to us, and we appreciate your continued trust in our team at Westwood Honda!
Rysam MacIver
General Sales Manager
Westwood Honda
Highly recommend Westwood Honda! Had the utmost pleasure of working with Jack. Jack is knowledgeable, and a true professional. By my recent experience Westwood Honda, and Jack specifically, are second to none in terms of being hospitable, professional, and relatable. True transparency. Which is rare.
From a great atmosphere, to a fantastic presentation, Westwood Honda is highly recommended; whether selling your vehcile, trading in, or purchasing. 5 🌟
From a great atmosphere, to a fantastic presentation, Westwood Honda is highly recommended; whether selling your vehcile, trading in, or purchasing. 5 🌟
Response from the owner:Thank you, Life! We're so glad to hear about your positive experience with Jack and appreciate your kind words about our team and atmosphere. Your recommendation means a lot to us! Rysam MacIver
General Sales Manager
Westwood Honda
Great experience, highly recommend! Trevor at the service desk was kind and efficient and made sure everything was taken care of- even including an Uber.
Response from the owner:Thank you, Bree! We're so glad to hear you had a great experience and that Trevor made everything smooth for you. We appreciate your recommendation! Rysam MacIver
General Sales Manager
Westwood Honda
Wanted to share my great experience with Westwood Honda and thanks to Jack chen to make everything seamlessly easy. The place was bright and clean and everyone seems so friendly. Highly recommend!
Response from the owner:Thank you, E, for taking the time to leave a review. We appreciate your support! Rysam MacIver
General Sales Manager
Westwood Honda
Thank you again. Saeid helped me one more time again very good service
Response from the owner:Thanks for posting your review, Shahab! We look forward to seeing you again!
Sincerely, Team Westwood Honda
Outstanding Service from Ujwal at Westwood Honda! He was a wonderful Service Advisor—friendly, professional and a pleasure to work with. From start to finish, he was calm, attentive and clear in explaining everything, which made the entire experience smooth and stress-free. His warm demeanour and genuine care really stood out and I felt confident knowing my concerns were handled with professionalism and respect. Thank you, Ujwal, for such excellent service!
Response from the owner:Thank you, Andrew! We truly appreciate your kind words about Ujwal and are glad to hear you had a smooth and stress-free experience. Your feedback means a lot to us! Rysam MacIver
General Sales Manager
Westwood Honda
Just became a huge fan of Port Moody Honda. My car got towed to Port Moody. I’m expecting a big bill for the fix. Not a great day. I was replacing my spark plugs in the parking to try to see if that would fix the issue (it didn’t). Some guy blowing leaves that worked for Honda came over and asked if it was a 301 issue or something like that. I can’t remember the exact code but when he said it, I was like, ya, that’s what I saw on the little computer that read the error codes from the previous shop that looked at the car and said I had to take it to the dealership. He explained that he wasn’t a mechanic but thought that might be the issue. Super nice guy. I thought he was going to yell at me for working on my car in the parking lot. Then the service people were so nice and accommodating. They literally took care of everything and were super friendly. What a great experience. I’m definitely going to consider this place the next time I am thinking about buying a car.
Response from the owner:Thank you, Brad, for sharing your experience! We're glad to hear that our team provided you with friendly and accommodating service, even during a tough day. We appreciate your support and look forward to helping you again in the future! Rysam MacIver
General Sales Manager
Westwood Honda
I would like to thank Franklin at Honda for his excellent service. I leased a CR-V from him, and he made the whole process easy and stress-free. He was knowledgeable, honest, and very helpful from beginning to end. I really appreciate his support and highly recommend him to anyone looking for a car.
Response from the owner:Thank you, Ferya, for your kind words! We're glad to hear that Franklin provided you with excellent service and made your leasing experience easy and stress-free. We appreciate your recommendation and hope you enjoy your new CR-V! Rysam MacIver
General Sales Manager
Westwood Honda
Amazing experience with Jason Davies. He was very professional and courteous. What I liked about this dealership was transparency. Everything was transparent and without hidden fees. I always got complete and transparent quotes with different scenarios from him. He and his manager went above and beyond in giving me the demo car to drive it to my home so my wife could see it as she couldn't come to the dealer. We didn't end up buying a car from them but our experience was excellent. Thanks Jason!
Response from the owner:Thank you, Jay! We're glad to hear you had an amazing experience with Jason and appreciated the transparency at our dealership. Your feedback means a lot to us, and we're happy to know you felt well taken care of. Rysam MacIver
General Sales Manager
Westwood Honda
Exceptional service department at this dealership.
Response from the owner:Thank you, N, for your kind words about our service department; we truly appreciate your feedback! Rysam MacIver
General Sales Manager
Westwood Honda
My impression of a dealership has changed with Westwood Honda. Can see why there are referrals and repeat customers as they know how to treat them. Jamie was very responsive to any inquiries.
My patience paid off when I came across a 2023 CRV Hybrid Touring in tremendous shape and preferred colour. Dealing with Jamie again was a pleasure.
Kevin
My patience paid off when I came across a 2023 CRV Hybrid Touring in tremendous shape and preferred colour. Dealing with Jamie again was a pleasure.
Kevin
Response from the owner:Thank you Kevin for sharing! We're thrilled to hear your experience with us has changed your thoughts and that Jamie took such good care of you. Thank you and as always, feel free to reach out for any future car needs 🙂
“Michael and Katelyn provided exceptional service throughout the entire process. Michael assisted me in securing a strong value for my trade-in and ensured that I received the exact color I wanted in the 2025 Accord Touring. Katelyn was highly professional and efficient in handling all of the paperwork. Both delivered outstanding service—truly a 10 out of 10.”
Response from the owner:Thank you, A, for your wonderful feedback! We're glad to hear that Michael and Katelyn provided you with exceptional service and helped you secure the perfect Accord Touring. Your satisfaction means a lot to us! Rysam MacIver
General Sales Manager
Westwood Honda
Great experience with purchasing my new Civic today. Abby, my sales consultant, is super friendly and answered all my question. Abby really made my car purchase experience seamless and is very proactive to address any potential questions I may have had.
Thank you again!
Thank you again!
Response from the owner:Thank you, Clint! We're glad to hear you had a great experience with Abby. Your kind words about her friendly service and proactive approach mean a lot to us. Enjoy your new Civic! Rysam MacIver
General Sales Manager
Westwood Honda
Thank you angelo for you geeat help and support for us. Keep up the good work
Response from the owner:Thank you, Charmie! We appreciate your kind words and will be sure to pass on your gratitude to Angelo for his support. Rysam MacIver
General Sales Manager
Westwood Honda
Amazing dealership all around. Really good people, great service, and they go the extra mile whenever they can. Highly recommend them.
Response from the owner:Thank you, Corey! We truly appreciate your kind words about our team and the service we strive to provide. Your recommendation means a lot to us! Rysam MacIver
General Sales Manager
Westwood Honda
I don’t take my car to Westwood Honda very often since I drive an Acura, but every time I do, I’ve had an excellent experience with their service team. They’re always professional, friendly, and genuinely committed to helping and solving problems.
During my recent visit, another customer accidentally left with my key. The staff handled the situation immediately, they contacted the customer right away, and he returned promptly. To my surprise, he even covered the cost of my service, five star service and a ten star client 😄
The way the team managed everything calmly and professionally really stood out.
Overall, Westwood Honda’s service department continues to exceed my expectations. Highly recommend them for their honesty, care, and dedication to great customer service.
During my recent visit, another customer accidentally left with my key. The staff handled the situation immediately, they contacted the customer right away, and he returned promptly. To my surprise, he even covered the cost of my service, five star service and a ten star client 😄
The way the team managed everything calmly and professionally really stood out.
Overall, Westwood Honda’s service department continues to exceed my expectations. Highly recommend them for their honesty, care, and dedication to great customer service.
Response from the owner:Thank you, Ali, for your wonderful feedback! We're glad to hear about your positive experiences with our service team and how they handled the situation promptly. Your recommendation means a lot to us, and we appreciate your trust in Westwood Honda! Rysam MacIver
General Sales Manager
Westwood Honda
Had an excellent experience purchasing my Honda Civic EX. The car drives great — smooth, efficient, and full of useful features. Franklin Badu was professional, friendly, and made the whole process easy. The pricing was completely transparent with no surprises. Highly recommend both the car and Franklin’s service!
Response from the owner:Thank you, Ngo! We're so glad to hear you had an excellent experience with your Honda Civic EX and that Franklin made the process easy for you. Your recommendation means a lot to us! Rysam MacIver
General Sales Manager
Westwood Honda
Had such an amazing experience at Honda Westwood! The whole team was professional & accommodating, but I have to give a special shoutout to Abby, our salesperson. He was incredibly kind, patient, and knowledgeable, he really took the time to answer all my questions & made sure everything went smoothly from start to finish.
We ended up getting our car through him & we couldn’t be happier. His communication was always timely, the process was seamless, and his customer service was truly top-notch. Highly recommend Abby & the Honda Westwood team!
We ended up getting our car through him & we couldn’t be happier. His communication was always timely, the process was seamless, and his customer service was truly top-notch. Highly recommend Abby & the Honda Westwood team!
Response from the owner:Thank you, Kimberly, for your kind words! We’re so glad to hear about your amazing experience with Abby and the team at Honda Westwood. Your recommendation means a lot to us! Rysam MacIver
General Sales Manager
Westwood Honda
Great experience, with friendly, knowledgeable staff! Jamie (our sales rep) really helped make for a seamless and easy transaction. Everyone there was friendly & able to answer all our questions. Highly recommend coming in & talking to the crew here!
Response from the owner:Thank you, Ron! We're glad to hear you had a great experience with our friendly and knowledgeable team. Jamie will be pleased to know they made a positive impact on your transaction. We appreciate your recommendation and hope to see you again soon! Rysam MacIver
General Sales Manager
Westwood Honda
Michael Case continues to provide exceptional service on our Civic and CRV. Makes it hard to go anywhere else! Thanks Mike
Response from the owner:Thank you, Lar! We're glad to hear that Michael Case has been providing you with exceptional service for your Civic and CRV. We appreciate your loyalty! Rysam MacIver
General Sales Manager
Westwood Honda
Had a great experience with Abby, he was very helpful. I would recommend Westwood Honda and the team.
Response from the owner:Thank you, Crystal! We're so glad to hear you had a great experience with Abby and appreciate your recommendation of Westwood Honda and our team. Rysam MacIver
General Sales Manager
Westwood Honda
Franklin did a great job helping me with my new lease.
Response from the owner:Thanks for posting your review, Louise! We are so glad Kelly took great care of you at our dealership. We hope you enjoy your new car and we look forward to seeing you again!
Sincerely,
Team Westwood Honda
I had a great experience there with Jason who was very kind and knowledgeable.
Response from the owner:Thank you, Giuseppe, for your kind words and for recognizing Jason's helpfulness; we're glad you had a great experience with us! Rysam MacIver
General Sales Manager
Westwood Honda
Professional customer service and so specialist. Thank you so much from Brandon🙏🏻
He explained the car and service conditions to me in detail.
He explained the car and service conditions to me in detail.
Response from the owner:Thank you, Amir, for your kind words! We're glad to hear that Brandon provided you with detailed explanations about the car and service conditions. Your satisfaction means a lot to us! Rysam MacIver
General Sales Manager
Westwood Honda
I traveled 4hrs to go to Westwood Honda for the service they provided. Bought my first car and had an amazing experience! I would recommend this dealership to everyone especially if you are dealing with Ivan, Amar and Rye. Thank you so much!
Response from the owner:Thank you, Kailey, for making the trip to Westwood Honda and sharing your amazing experience! We appreciate your recommendation and are glad Ivan, Amar, and Rye could assist you in finding your first car. Rysam MacIver
General Sales Manager
Westwood Honda
Yes after looking into so many options for my new car. I had an amazing experience at Westwood Honda, all thanks to Mateo and Gary! Mateo personally invited me to visit, and I'm so glad I did.
From the moment I arrived, both Mateo and Gary were friendly, professional, and welcoming. They truly went above and beyond to make sure I felt comfortable and well taken care of. There was no pressure at all—just honest, helpful guidance. I felt like they are on my side.
They patiently answered all my questions, helped me explore my options, and made the entire process smooth from start to finish. It’s clear they genuinely care about their customers and take pride in delivering great service.
If you're looking for a dealership where you’ll be treated with respect and transparency, I highly recommend WESTWOOD HONDA—and be sure to ask for Mateo and Gary. I’ll definitely be back when it is time for a service maintenance for my new car!
From the moment I arrived, both Mateo and Gary were friendly, professional, and welcoming. They truly went above and beyond to make sure I felt comfortable and well taken care of. There was no pressure at all—just honest, helpful guidance. I felt like they are on my side.
They patiently answered all my questions, helped me explore my options, and made the entire process smooth from start to finish. It’s clear they genuinely care about their customers and take pride in delivering great service.
If you're looking for a dealership where you’ll be treated with respect and transparency, I highly recommend WESTWOOD HONDA—and be sure to ask for Mateo and Gary. I’ll definitely be back when it is time for a service maintenance for my new car!
Response from the owner:Thank you, Suleman, for your kind words and for highlighting Mateo and Gary's dedication to making your experience enjoyable—looking forward to seeing you again for your service maintenance! Rysam MacIver
General Sales Manager
Westwood Honda
This is the best dealership for parts and servicing. I've been getting my car serviced here for a few years and every single time the experience is fantastic. I normally see Trevor (amazing advisor!) but he was off so I had the pleasure of working with Rahul (also amazing!!). He was friendly and helpful with all my questions. Most importantly he was honest with what I needed done. The service department is always organized, on time, and a smooth experience no matter which advisor I see. I love the text updates and the convenient Uber rides. Everything about the way the service department is run truly is a delight on the customer's end.
What really made my day yesterday was when Rahul, Max from parts, and Michael C. the service manager all went above and beyond to fix some existing damage to my paint. They took care of it with compassion and empathy and saved me hundreds of dollars. I don't know any other dealership that would do this. Honestly, I was expecting to be shuttled off to some third party shop for body work or the like. They got all the damage off and made it look brand new again. I've been having a really hard week and this totally turned my day around yesterday. Thank you Rahul, Max, and Michael for your kindness. It might have been a small thing to fix but it was a huge relief for me. I'll always be coming back to Westwood Honda because of the real human service.
What really made my day yesterday was when Rahul, Max from parts, and Michael C. the service manager all went above and beyond to fix some existing damage to my paint. They took care of it with compassion and empathy and saved me hundreds of dollars. I don't know any other dealership that would do this. Honestly, I was expecting to be shuttled off to some third party shop for body work or the like. They got all the damage off and made it look brand new again. I've been having a really hard week and this totally turned my day around yesterday. Thank you Rahul, Max, and Michael for your kindness. It might have been a small thing to fix but it was a huge relief for me. I'll always be coming back to Westwood Honda because of the real human service.
Response from the owner:Thank you, Jessica, for sharing your wonderful experience with us! We're glad to hear that both Trevor and Rahul provided exceptional service and that our team, including Max and Michael, could help with your paint damage. Your kind words mean a lot, and we look forward to seeing you again at Westwood Honda! Rysam MacIver
General Sales Manager
Westwood Honda
Got a new Honda Civic here. Franklin and Gary made the process super smooth and stress-free. Alex explained all the finances really well, and nothing was overcomplicated. If you're looking for a new car, I recommend working with Franklin, Gary, and Alex.
Response from the owner:Thank you, Ben! We're glad to hear that Franklin, Gary, and Alex made your car-buying experience so smooth and easy. Enjoy your new Honda Civic! Rysam MacIver
General Sales Manager
Westwood Honda
We recently worked with Alex, the Financial Services Manager at Westwood Honda, and had a truly excellent experience. He helped us navigate the process of buying out our leased vehicle and getting into a new one, and we couldn’t be more grateful for his guidance and support.
Alex was professional, knowledgeable, and incredibly patient throughout the entire process. He explained everything clearly, answered all our questions, and made sure we felt confident in every decision. What could have been a stressful process was made smooth and stress-free thanks to his expertise and genuine care for his clients.
Alex was professional, knowledgeable, and incredibly patient throughout the entire process. He explained everything clearly, answered all our questions, and made sure we felt confident in every decision. What could have been a stressful process was made smooth and stress-free thanks to his expertise and genuine care for his clients.
Response from the owner:Thank you, Ngọc, for your kind words! We're so glad to hear that Alex provided you with such excellent support and made your experience smooth and stress-free. We truly appreciate your feedback! Rysam MacIver
General Sales Manager
Westwood Honda
I would like to thank Gary/Eddie. They are extremely helpful and experienced sales person. They both helped me to find my best Honda car. 🙂
I had a wonderful experience with westwood Honda and I will definitely go back to them if need another car.
Thank You Gary/Eddie ☺️
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My parents recently purchased their car from Honda, and I couldn’t be happier with their experience. From the moment we walked in, the staff made them feel welcome and valued. They took the time to answer all our questions, explain my options clearly, and ensure we got the best deal possible. The entire process was smooth and enjoyable, just like my first purchase. It’s clear that customer satisfaction is their top priority. Thank you to the entire team for your exceptional service and care and special thank you to Grey Ho (sales consultant) and Ivan Jutras. I’ll definitely keep coming back. 🥰
I had a wonderful experience with westwood Honda and I will definitely go back to them if need another car.
Thank You Gary/Eddie ☺️
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My parents recently purchased their car from Honda, and I couldn’t be happier with their experience. From the moment we walked in, the staff made them feel welcome and valued. They took the time to answer all our questions, explain my options clearly, and ensure we got the best deal possible. The entire process was smooth and enjoyable, just like my first purchase. It’s clear that customer satisfaction is their top priority. Thank you to the entire team for your exceptional service and care and special thank you to Grey Ho (sales consultant) and Ivan Jutras. I’ll definitely keep coming back. 🥰
Response from the owner:Thank you Noush for trusting our Team in helping you find your next vehicle! We hope you love it and as always, feel free to reach out to Gary and Eddie, or the rest of our team for any future car needs 🙂