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Customer Reviews

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Excellent4.6Dan Bourhis ★★★★★ Wonderful people at Westwood that were very knowledgable and professional.Response from the ownerThank you Dan for sharing and for a 5 star review! As always, feel free to reach out for any future car needs 🙂 James Trahar ★★★★★ Great sales and service staff. Really helpfulfriendly. I Recommend Westwood Honda.Response from the ownerThank you James for sharing and for a 5 star review! We're thrilled to hear our team was so helpful and friendly during your visit with us. Arman Vaziri ★★★★★ These are great people to deal with. Especially thanks Jack for asking all the right questions.Very professional.Response from the ownerThank you Arman for sharing! We're so glad to hear Jack made this a good experience for you. As always, feel free to reach out for any future car needs 🙂 Ha Pham ★★★★★ Service receptionists are not organized. Called in to book a service a week ago but never received confirmation email. The day before the appointment, I called again to doublecheck and was told they didnt schedule any appointment. Had to push back the appoinment 3 weeksUpdate: the management was able to honor my original appointment. The service quality was good.Response from the ownerThank you for bringing this to our attention. You will be contacted shortly to arrange for an immediate appointment. Our apologies for how this was handled. Rose Wei ★★★★★ I had a very pleasant experience with Westwood Honda.Response from the ownerThank you Rose for sharing and for a 5 star review! Cody Edwards ★★★★★ Awesome dealershipGreat priceGreat staffFloor was so clean you could eat off itResponse from the ownerThanks Cody for sharing! We appreciate your kind words and a 5 star review! Zachary Butterfield ★★★★★ Just wanted to give a shout-out to my service team members John and Vince! Thank you for taking care of my baby. Give these guys a raise, Honda!Response from the ownerThank you Zachary for the shout-out! John and Vince are great assets to our team and we're lucky to have them! henrys2403 ★★★★★ Great sales. Franklin was extremely professional and we got a deal done within a very limited time window.Response from the ownerThank you Henry for sharing your experience! We're glad to hear Franklin made this process very efficient for you. We hope you love your new car and as always, feel free to reach out for any future car needs 🙂 Yanqi Yu ★★★★★ It was a nice experience buying a vehicle with Westwood Honda. Jamie was very helpful and offered us three vehicles for test drive. He also showed us the interior features and offered us warranty options. The Honda program allows us to change tires and repair vehicles with sharp discount. I was amazed by the all-in-one service of the store!Response from the ownerThank you Yanqi for sharing! We're so glad to hear Jamie was able to assist with showing different options and go into details with the features and warranties available to you. We hope you love your new vehicle and as always, feel free to reach out for any future car needs 🙂 Ian C ★★★★★ Great experience with Westwood Honda. Got a quality used car for a great price. Abby was great with us and transparent throughout with pricing etc. Would definitely go back there for our next vehicle purchase.Response from the ownerThank you Ian for sharing your experience with us! We're glad to hear Abby was so transparent during your time with us and was able to help you find your new to you vehicle! We appreciate your business and as always, feel free to reach out for any future car needs 🙂 nina barrientos ★★★★★ We bought our 2025 Odyssey Sport L and we’re very satisfied with the entire experience. Abby was amazing throughout the whole process, very helpful, attentive, and genuinely cared about finding the right car for us. He really listened to our needs and recommended a vehicle that fits our lifestyle perfectly. He was also very consistent in following up and even helped us get a great deal with some discounts. If you’re looking for someone knowledgeable, patient, and easy to work with, I highly recommend reaching out to Abby!Response from the ownerThank you Nina for sharing! We're overjoyed to hear Abby was so helpful and consistent in helping you find your 2025 Odyssey, as we strive to go above and beyond for our clients. We appreciate your business and as always, feel free to reach out for any future car needs 🙂 张庭恺 ★★★★★ Our salesperson, Amar, was very professional and polite. Most importantly, he provided us with the ideal price we had in mind for the car. Thanks for his help.Response from the ownerThank you for trusting us with your business and a 5 star review! We're very glad to hear Amar was so professional and found a car within your price range. As always, feel free to reach out for any future car needs 🙂 Nilusha Liyanage ★★★★★ I recently purchased a vehicle from Westwood Honda Moody, and the experience was fantastic from start to finish. Mike, my salesman, was knowledgeable, patient, and made the whole process smooth and stress-free. He answered all my questions and ensured I got exactly what I was looking for.A special shoutout to Sergio, the Finance Director, who went the extra mile to match my financial requirements. His dedication and effort truly made a difference, and I couldn’t be more grateful for his support.Overall, the team at Westwood Honda provides excellent service, and I highly recommend them to anyone looking for a Honda. Whether you’re a long-time Honda enthusiast or a first-time buyer, this dealership will take great care of you!Response from the ownerWow thank you for such a wonderful review Nilusha! We're overjoyed to hear Mike, Sergio and team provided a 5 star service, ensuring a smooth and stress-free environment and meeting your financial requirements. We understand buying a car is a big decision and we appreciate your trust in us. Enjoy your new car and as always, feel free to reach out for any future car needs 🙂 Andy Whynot ★★★★★ Jack and Mateo were absolute gentlemen. I had a car to sell and I was NOT expecting it to go as smoothly, efficiently, and easily as it did. Jack gave me an honest appraisal, made a very reasonable offer, guided me through the process and I came away satisfied that I had been treated with fairness and integrity. Excellent customer service!Response from the ownerThank you Andy for sharing! We are thrilled to hear Jack and Mateo made this process so smooth and efficient, as we know selling a vehicle can be stressful. We appreciate your business and happy to hear you left satisfied! As always, feel free to reach out for any future car needs 🙂 qing hu ★★★★★ 感受很好。销售热情细致。价格合理。Response from the ownerThank you for a 5 star review Qing! Michelle Young ★★★★★ Took my 2025 HRV into the service department as I was having an issue. In speaking with Trevor and explaining what I was experiencing right away he knew what it was happening. We went to the car and he showed/explained in detail what this was. He is my go to guy in the Service department even though I have only been there 3 times since buying my HRV. He is knowledgeable and friendly and appreciate the time he took with me. Thanks Trevor!!!Response from the ownerThank you Michelle for sharing your experience with us! We're glad to hear Trevor was so helpful in solving your issue and we appreciate your trust in us. As always, feel free to reach out for any future car needs 🙂 Ravneet Rakhra ★★★★★ I had an issue on my car that was covered under warranty. I bought the car brand new from here a year ago. This dealership resolved the issue. Trevor from the service department was super helpful and friendly.Edit: I recently also had a great experience dealing with Gianni and Trevor.Response from the ownerThank you for the 5-Star review Ravneet! Great to hear we were able to help you get back on the road in a timely manner! We'll be sure to pass on the kind words to Trevor! If there's anything else we can help you with just let us know!Westwood Honda Team amin ali ★★★★★ Jack and Mateo are just two of the amazing people at Westwood Honda. I didn’t even buy a car from them yet they treated me so well. Honest, upfront and no games. Whenever I am in the market for a new or used car I will check with them first!!!Response from the ownerThank you Amin for sharing your experience with us! We are so glad to hear Jack and Mateo treated you so well. We hope to see you again! Henrique Miake ★★★★★ Jamie Fisher has helped me twice now with the purchase of a car, great salesman and person!Response from the ownerThanks for posting your review, Henrique! We are so glad Ryan took great care of you! We look forward to seeing you again in the future!Sincerely,Team Westwood Honda Alexandre Gowatzki ★★★★★ Thrilled with the deal I got. This is the second car I have bought here, Abby was my salesman. He was very knowledgeable and transparent A+ I would def recommend and will come back for a new car when the time comes.Response from the ownerThanks for posting your review, Alexandre! We look forward to seeing you again!Sincerely,Team Westwood Honda Kim Withers ★★★★★ Great place to buy a car! Gave me a great $ for my car as trade in and worked with me to get the car I really wanted. Big shout out to Gary in sales and Eugene in finance. Fully recommend.Response from the ownerThank you Kim for sharing your experience with us! We are thrilled to hear Gary and Eugene took such good care of you and were able to help with your trade-in as well. We appreciate your business and as always, feel free to reach out for any future car needs 🙂 Jessie Thandi ★★★★★ The service was incredible from the moment we stepped into the dealership right to when we drove the car off the lot. This includes our experience with Gary Ho throughout our transaction. In particular we were very impressed with Eugene in Finance. He was courteous,polite and patient with all of our questions. This experience was by far the best we have ever had and we have dealt with quite a number of dealerships. Kudos to Gary and Eugene. Thank you.Response from the ownerThank you Jessie for sharing your experience with us! We are overjoyed to hear Gary and Eugene made this such an incredible experience and memorable! We truly appreciate your business and as always, feel free to reach out for any future car needs 🙂 Sarah Fitzpatrick ★★★★★ Just visited to sell my car. Jack Chen had reached out to me on Facebook marketplace and quickly arranged an appointment to come by to view the vehicle. Even though I was early he took me in right away and had an offer for me after a quick inspection and road test. He was very thorough in explaining where the offer number came from, what it takes to get the car prepped to sell etc. It can be very intimidating as a young woman going to a dealership on your own and Jack made me feel welcome and answered any questions I had. Overall I was in and out in about an hour. Very happy with the service!Response from the ownerThank you Sarah for sharing your experience with us! We are so glad to hear how accommodating Jack was and able to answer to all your questions. We truly appreciate your trust in us and as always, feel free to reach out for any future car needs 🙂 Zoranco Jancev ★★★★★ Grat cars, grat people, I enjoued every second there.Response from the ownerThank you Zoranco for sharing your experience and a 5 star review! Akhil Chaudhary ★★★★★ Bought honda civic 2025 from Westwood Honda, had a great experience.Michael Tran, was my salesperson did great job was professional and helpful, and gave me exact eta for my car.Response from the ownerThank you Akhil for sharing your experience with us! We are thrilled to hear Michael was so helpful during your time with us. We hope you love your brand new Civic. As always, feel free to reach out for any future car needs 🙂 Sharma chandran ★★★★★ Abby and Alex are so professional and really happy with the experience. Very friendly dealership.Response from the ownerThank you Sharma for sharing your experience with us! We're so glad to hear Abby and Alex made this such a positive experience for you. We hope you love your new car and as always, feel free to reach out for any future car needs 🙂 Shally Y ★★★★★ We had an amazing experience with Eddie and the team at Westwood Honda. As a first time car buyer, the whole process was smooth and everything was explained very well. No questions went unanswered and I would recommend this location to anyone looking for a car. Thank you Eddie and team for our new Honda CRV!Response from the ownerThank you Shally for sharing your experience with us! We are so happy Eddie and our team could make your first car purchase so smooth. Congratulations and as always, feel free to reach out for any future car needs 🙂 S C ★★★★★ Recently purchased a used crv 2023 eXL. ✨Mike Tran & Winnie✨ helped me so much. They are super kind & generous with their time. They are very thoughtful & understood which car I needed. They assisted me to find the best car within my budget (Ty Mateo).Alex Gagne was super patient with me when discussing each detail of the finance. All members of Westwood Honda treated me well & were super professional every step of the way. I felt welcomed all the time & believe they put their customers first. Thank you team Westwood Honda. 🎉Response from the ownerThank you S C for sharing your experience with us! We are so happy to hear our team made you feel welcomed and ensured they found you a car that fits your needs. We hope you love your new to you CR-V! Feel free to reach out for any future car needs 🙂 Sharon MacDonald ★★★★★ We had an outstanding experience buying a new CR V from Westwood Honda. Jamie Fisher in sales and Ivan in finance were knowledgeable, patient and good people to deal with. Westwood Honda respects their customers and I heartily recommend them.Response from the ownerThank you Sharon for sharing your experience with us! We are overjoyed to hear Jamie and Ivan made your car buying experience so positive! We appreciate your business and as always, feel free to reach out for any future car needs 🙂 Kianoush Kotobi ★★★★★ I purchased a 2025 Honda CR-V Hybrid from Westwood Honda, and I couldn’t be happier with the experience! The entire team went above and beyond to make the process super smooth.A huge thank you to Michael Tran, my Sales Consultant, who truly went the extra mile to help me get the best possible price on my new car. He was professional, patient, and very knowledgeable, which made me feel confident in my decision.On delivery day, Amar stepped in and made sure that everything went seamlessly. I also have to give a big shoutout to Eugene, the Financial Services Manager, who answered all my questions and helped me navigate the paperwork without any confusion.I highly recommend Westwood Honda to anyone looking for great service and a fantastic deal.Response from the ownerThank you Kianoush for sharing your experience with us! We are overjoyed to hear our team went above and beyond during your time with us as we strive to provide a 5 star service. We truly appreciate your business and we hope you love your brand new 2025 CR-V Hybrid! Theresa Wiebe ★★★★★ I recently purchased a 2022 Nissan Leaf from Alex at Westwood Honda, to replace our 2014 Nissan Leaf we purchased from this outstanding dealership.I couldn't be happier with the experience. From start to finish, Alex provided exceptional customer service, demonstrating extensive knowledge about the vehicle and ensuring I felt confident in my decision.  Alex made the shockingly difficult process of finding a car that met my family's requirements easy.What stood out most was Alex's knowledge and service. Whether I had questions about the car's features, battery range, or charging options, Alex was always quick to reply with clear and detailed information. He was incredibly transparent throughout the entire process, ensuring there were no surprises along the way.During the purchase process, Alex maintained a perfect balance of professionalism and friendliness. He took the time to understand my needs, answered all my questions patiently, and never pressured me into making a decision. His honesty made me feel comfortable and confident that I was making the right choice.Alex's dedication to ensuring a smooth and stress-free buying experience was evident I appreciated his proactive approach, ensuring I had all the information I needed to make an informed decision. From start to finish, his customer service was impeccable.If you're in the market for a vehicle, I highly recommend reaching out to Alex at Westwood Honda. His expertise, transparency, and exceptional customer service made my car-buying experience truly positive.Response from the ownerWow thank you Theresa for a fantastic review! We are ecstatic to hear how exceptional Alex's customer service was by making this process so smooth, friendly, informative and stress-free, along with it aligning with you and your family's needs. We thank you for your trust and business, feel free to reach out for any future car needs 🙂 Julie Nicholson ★★★★★ Very friendly, listened to what I was looking for, would recommend Westwood Honda👍Response from the ownerThank you Julie for the kind words and a 5 star review! Ray C ★★★★★ Booked an appointment to have to have my car appraised. Showed up 5 mins early and was asked to take a seat. 30 minutes later, the person I had an appointment with was no where to be found. They really don't seem to value the customer's time here.Update: Rysam at Westwood Honda reached out and made things right. I've traded in and sold many cars. This was the most transparent appraisal process I've experienced. Thanks you Rysam again for making this transaction so smooth.Response from the ownerHello Ray, I apologize that this happened. Our buyer injured himself playing hockey last night and had to call in sick. This is not a typical customer service experience here at Westwood Honda. I do however understand your frustration with what transpired. If there is anything I can assist with in my position please let me know and I will do my best to assist. Rysam MacIver - General Sales Manager - Westwood Honda dkeith3 ★★★★★ Had very good service from Jack. He took care of my needs and the whole transaction went very smoothlyResponse from the ownerThank you for sharing your experience with Jack and a 5 star review! Renee Chabot ★★★★★ Westwood Honda is our go to dealership for upgrades and services. They are so friendly and super helpful. Abby and Ivan were amazing! I never felt any pressure and they were sure to answer all of the questions I had. I would strongly recommend them to anyone looking vehicle services.Response from the ownerThank you Renee for sharing your experience with us! We are so glad we could provide a pressure-free environment and could answer all your questions. We appreciate your continuous trust and as always, feel free to reach out for any future car needs 🙂 Ricky Orea ★★★★★ This was my third time purchasing a vehicle from Westwood Honda, but I have to say this was the best experience by far! Abby was incredibly friendly, helpful, and always one step ahead in making sure everything went smoothly. His initiative and attention to detail made the entire process seamless and stress-free. He assured me that he would be there to help anytime I needed it, and his professionalism truly stood out. I highly recommend Abby Siddiqui to anyone looking for a great car-buying experience!Response from the ownerHello Ricky,Thank you for taking the time to leave a review, we appreciate your feedback.Warm Regards,Rysam MacIverGeneral Sales ManagerWestwood Honda Peter Sharpe ★★★★★ The team at Westwood were excellent. We would like to especially mention Franklin (in sales) who has a lovely manner and made the whole process easy.Response from the ownerThanks for the 5 star review Peter. We're glad your experience with Franklin was positive and we look forward to seeing you on your next visit! Michele Mocellin ★★★★★ I bought a 2021 Chevy Bolt from Westwood Honda last summer. Jack Chen was my salesperson. I found the climate at this dealership to be delightfully low-key and non-pressure. It was a relaxing buying experience. Jack was very professional, attentive and friendly without being "salesman-y", if you know what I mean.My Bolt only had 1 key, so Westwood offered to reimburse me for the cost of the key and its programming. This came out to over $400.I would definitely recommend Westwood and Jack to prospective buyers, and wouldn't hesitate to return!Response from the ownerThanks so much for letting us know about the positive experience with Jack purchasing your 2021 Chevrolet Bolt Michele. We appreciate the opportunity at your business! Sonia Mak ★★★★★ We were able to seamlessly order and pay a deposit for the car we wanted over the phone. When we arrived for pick-up, all of the staff, particularly Mike and Ivan, were very attentive and made us feel very welcome.Response from the ownerThank you Sonia! We appreciate the kind feedback and are happy that you had such a good experience working with Mike and Ivan on your vehicle purchase. Rini Fernando ★★★★★ I had an amazing experience with Westwood Honda, starting with my car purchase in May 2023. My salesperson, Alex, was incredibly professional and courteous throughout the entire process. He handled all the paperwork efficiently, joined us on the test drive, and took the time to explain all the features of my Honda Pilot in detail. It made the buying process smooth and enjoyable.The after-sale service has been just as impressive. Every time I’ve gone in for an oil change or regular maintenance, the team has provided top-notch service. One standout moment was when I had an extended insurance claim for a dent—they went above and beyond to resolve it quickly and fixed my car at no cost to me. That kind of care really sets them apart.Recently, I visited for another service, and once again, the experience was fantastic. Service advisor Trevor and Michael from the service team were exceptional—they went the extra mile to ensure everything was taken care of. I can’t recommend Westwood Honda enough for their outstanding customer service, both during the sale and long after. They’ve earned my trust and loyalty!"Response from the ownerHey Rini, thank you very much for letting us know we've provided excellent customer service both in sales and our service department. Please do not hesitate to reach out if you need anything else! Aaron Schubert ★★★★★ Thanks to James and the service team for dedicated service and commitment to solving issues. Great staff.Response from the ownerThank you for your kind words Aaron, Jamie is fantastic and always here to help. We hope you love your civic! js_loader