I had a very positive service experience at Port Moody Honda with my Honda CR-V Hybrid.
My 12-volt battery had died after the car sat for a few days. The service team performed a thorough inspection, including a battery test and parasitic draw check. The battery was replaced under warranty and everything else was confirmed to be within normal limits.
The whole process took about four hours, which is understandable considering the amount of testing involved. What really stood out was the professionalism of Vince Dela Cruz. He was very polite, explained things clearly, and even arranged an Uber for my commute while the vehicle was being checked.
I truly appreciated the transparency, professionalism, and customer care. Thank you to Vince and the service team for handling the issue properly.
Reza M Shariatzade

We bought our Honda CRV Sport from Abby Siddiqui, and from start to finish the car buying process was smooth. Abby was friendly, helpful, and professional! We recommend working with him to buy your vehicle. Thank you so much, Abby, and to all Westwood Honda (Port Moody) for the experience!

I would like to leave this review to thank Michael Case, Service Manager at Westwood Honda, for the excellent service he provided. I first brought my car in because I was having trouble with my ignition.

After completing the inspection, they sent me a video to my email showing everything that needed to be fixed on the car not just the ignition issue. I really appreciated the transparency and the detailed explanation, as it gave me confidence and peace of mind about the condition of my vehicle and the work that needed to be done.

Michael Case was very professional, attentive, and helpful throughout the entire process. I felt well taken care of and valued as a customer.

I am very grateful for the service he provided and highly recommend him.

I recently had a great experience visiting Westwood Honda to just have a look at their new lineup of SUV's. From the moment I walked in, Rysam and the team were welcoming and made me feel comfortable right away. They took the time to answer all of my questions and made the visit feel relaxed and informative rather than pressured.

I chose Honda — and this dealership in particular — because of my positive experience with them in the past. They previously took excellent care of my 1998 Honda Prelude, so I already had confidence in their service and professionalism.

Michael, the sales associate I met with, was knowledgeable, patient, and genuinely helpful. He walked me through different options and provided clear information without being pushy. It really felt like they were focused on helping me make the right decision, not just making a sale.

Overall, it was a pleasure getting to connect with the team. When I’m ready to finalize my purchase later this summer, I’ll definitely be returning. Thank you to Michael, Rysam, and the entire team for the outstanding experience.

Vince was great when I brought my kids car in for repair - very personable and helped me understand the process and options. Very honest and looked to help my kid out by getting it in as fast as possible - if only other places had this level of customer service. Clearly Vince takes pride in what he does! Thanks.!

I brought my car to be serviced today and Vince at Westwood Honda Servicing made it such an easy and great experience. He was so friendly, personable, knowledgeable, and super helpful.
Thanks Vince!

Best ever dealership in lower mainland.
I had to sell my honda accord, these guys would beat everyone even clutch with a great difference.
All thanks to Jack.

The whole team at this location is absolutely wonderful. From the first moment I walked in. I felt welcomed and treated well. Everyone is respectful and kind. Jason, Mateo and Sergio and everyone else made my experience seamless. I’ve bought a new car and then a used car from the dealership and the service has been impeccable. I would recommend this place to anybody wanting an honest straightforward and successful experience.

I have been a customer of Westwood Honda for 26 years. I recently bought my next vehicle, another CRV. Excellent sales staff and service. They addressed any concerned I had. I highly recommend them for sales and service!

Jack was great. Sold them my car.

Awesome experience. Abby is an amazing salesperson, and everyone on the staff was so nice and welcoming.

After weeks of shopping for a civic we were pleasantly surprised at how well we were treated by Abby and Jason. They were transparent and knowledgable with a zero pressure approach. We let them know we were also on a time crunch and their entire team, including financing and insurance, were amazing. We are from out of town and would gladly make the trip back to purchase another vehicle from Westwood Honda. Would definitly recommend to friends and family without hesitation.

Jack was amazing , I had to sell my car and he was quite helpful in getting me a good deal !! Buying department is super nice !

I encountered an issue with my car's anti-theft system today. Despite following the instructions, I could not reset it. I brought the car to Westwood Honda, where Vince at the Service Department assisted me. After I explained the issue, he managed to resolve the problem in less than 10 minutes. Vince is very helpful and kind. His expertise and efficient service save me time and stress. Great customer service!!

Besides, I visited Westwood Honda last week with a concern about a strange noise coming from my CRV hybrid. Marc from the Mechanic/Tech Department who was extremely knowledgeable and professional provided me a clear and detailed explanation of the issue patiently after the inspection, and he fixed the issue expertly. He is a truly reliable and customer-focused professional.

(Another update on January 21, 2026)

I just visited Westwood Honda today for a recall service. When I picked up my car, I suddenly would like to have the window wipers change as well. John, the service advisor, performed a filter and wipers change immediately. I was highly impressed with the efficient and quality service. He was very professional and provided excellent customer service. I would also thank you to Johnson who assisted me for the recall service check-in procedure and an Asia gentleman (I forgot to ask his name.) who worked at the check in station. They were both very courteous and helpful.

I had an excellent experience selling my car at Westwood Honda. Their offer was SIGNIFICANTLY higher than what I was getting from Clutch, and the level of professionalism was on a completely different level. After speaking with Jack, I didn't even bother exploring other options, they were genuinely willing to work with you and made the process seamless. Highly recommend!

I purchased a car from Jamie Fisher a few years ago. He was very helpful with specifics I was looking for in a newer car and found what I was looking for with amazing communication and not pushy but suggested upgrades to different years. I went in today years later after having issues with my trunk and car batteries and he responded within minutes and was able to help me in person the following day. I will suggest him to anyone looking for a vehicle!! Thank you so much Jamie for making not only the purchase a breeze but the overall stress of issues lowering my anxiety!

We purchased our vehicle yesterday and we were super impressed. Gary, our sales agent, was very professional and guided us through the process of selection, test drive, trade in, financing, new plates and insurance in about 90 minutes! We would strongly recommend Gary and the awesome team including Alex, financial agent and Dan, Gary’s manager. Thank you for your professionalism Gary. If you are looking to investigate a new vehicle we would recommend Gary at Westwood Honda.

Thank you to Westwood Honda, particularly Jamie Fisher, for helping us with our used vehicle purchase. Jamie and the whole team gave us he confidence to make a decision quickly. They made sure that whatever vehicle they were offering were up to the best possible condition. Recommend to go to Westwood Honda and look for Jamie!

Rysam and Jack were an absolute pleasure to deal with and made my car buying/selling experience painless and efficient! I would highly recommend Westwood Honda and the exceptional team there, it is why I keep coming back!

Highly recommend Westwood Honda! Had the utmost pleasure of working with Jack. Jack is knowledgeable, and a true professional. By my recent experience Westwood Honda, and Jack specifically, are second to none in terms of being hospitable, professional, and relatable. True transparency. Which is rare.

From a great atmosphere, to a fantastic presentation, Westwood Honda is highly recommended; whether selling your vehcile, trading in, or purchasing. 5 🌟

Great experience, highly recommend! Trevor at the service desk was kind and efficient and made sure everything was taken care of- even including an Uber.

Wanted to share my great experience with Westwood Honda and thanks to Jack chen to make everything seamlessly easy. The place was bright and clean and everyone seems so friendly. Highly recommend!

Thank you again. Saeid helped me one more time again very good service

Outstanding Service from Ujwal at Westwood Honda! He was a wonderful Service Advisor—friendly, professional and a pleasure to work with. From start to finish, he was calm, attentive and clear in explaining everything, which made the entire experience smooth and stress-free. His warm demeanour and genuine care really stood out and I felt confident knowing my concerns were handled with professionalism and respect. Thank you, Ujwal, for such excellent service!

Just became a huge fan of Port Moody Honda. My car got towed to Port Moody. I’m expecting a big bill for the fix. Not a great day. I was replacing my spark plugs in the parking to try to see if that would fix the issue (it didn’t). Some guy blowing leaves that worked for Honda came over and asked if it was a 301 issue or something like that. I can’t remember the exact code but when he said it, I was like, ya, that’s what I saw on the little computer that read the error codes from the previous shop that looked at the car and said I had to take it to the dealership. He explained that he wasn’t a mechanic but thought that might be the issue. Super nice guy. I thought he was going to yell at me for working on my car in the parking lot. Then the service people were so nice and accommodating. They literally took care of everything and were super friendly. What a great experience. I’m definitely going to consider this place the next time I am thinking about buying a car.

I would like to thank Franklin at Honda for his excellent service. I leased a CR-V from him, and he made the whole process easy and stress-free. He was knowledgeable, honest, and very helpful from beginning to end. I really appreciate his support and highly recommend him to anyone looking for a car.

Amazing experience with Jason Davies. He was very professional and courteous. What I liked about this dealership was transparency. Everything was transparent and without hidden fees. I always got complete and transparent quotes with different scenarios from him. He and his manager went above and beyond in giving me the demo car to drive it to my home so my wife could see it as she couldn't come to the dealer. We didn't end up buying a car from them but our experience was excellent. Thanks Jason!

Exceptional service department at this dealership.

My impression of a dealership has changed with Westwood Honda. Can see why there are referrals and repeat customers as they know how to treat them. Jamie was very responsive to any inquiries.

My patience paid off when I came across a 2023 CRV Hybrid Touring in tremendous shape and preferred colour. Dealing with Jamie again was a pleasure.
Kevin

“Michael and Katelyn provided exceptional service throughout the entire process. Michael assisted me in securing a strong value for my trade-in and ensured that I received the exact color I wanted in the 2025 Accord Touring. Katelyn was highly professional and efficient in handling all of the paperwork. Both delivered outstanding service—truly a 10 out of 10.”

Great experience with purchasing my new Civic today. Abby, my sales consultant, is super friendly and answered all my question. Abby really made my car purchase experience seamless and is very proactive to address any potential questions I may have had.

Thank you again!

Thank you angelo for you geeat help and support for us. Keep up the good work

Amazing dealership all around. Really good people, great service, and they go the extra mile whenever they can. Highly recommend them.

Had an excellent experience purchasing my Honda Civic EX. The car drives great — smooth, efficient, and full of useful features. Franklin Badu was professional, friendly, and made the whole process easy. The pricing was completely transparent with no surprises. Highly recommend both the car and Franklin’s service!

Had such an amazing experience at Honda Westwood! The whole team was professional & accommodating, but I have to give a special shoutout to Abby, our salesperson. He was incredibly kind, patient, and knowledgeable, he really took the time to answer all my questions & made sure everything went smoothly from start to finish.

We ended up getting our car through him & we couldn’t be happier. His communication was always timely, the process was seamless, and his customer service was truly top-notch. Highly recommend Abby & the Honda Westwood team!

Great experience, with friendly, knowledgeable staff! Jamie (our sales rep) really helped make for a seamless and easy transaction. Everyone there was friendly & able to answer all our questions. Highly recommend coming in & talking to the crew here!

Michael Case continues to provide exceptional service on our Civic and CRV. Makes it hard to go anywhere else! Thanks Mike

Had a great experience with Abby, he was very helpful. I would recommend Westwood Honda and the team.