Exceptional service department at this dealership.

My impression of a dealership has changed with Westwood Honda. Can see why there are referrals and repeat customers as they know how to treat them. Jamie was very responsive to any inquiries.

My patience paid off when I came across a 2023 CRV Hybrid Touring in tremendous shape and preferred colour. Dealing with Jamie again was a pleasure.
Kevin

“Michael and Katelyn provided exceptional service throughout the entire process. Michael assisted me in securing a strong value for my trade-in and ensured that I received the exact color I wanted in the 2025 Accord Touring. Katelyn was highly professional and efficient in handling all of the paperwork. Both delivered outstanding service—truly a 10 out of 10.”

Great experience with purchasing my new Civic today. Abby, my sales consultant, is super friendly and answered all my question. Abby really made my car purchase experience seamless and is very proactive to address any potential questions I may have had.

Thank you again!

Thank you angelo for you geeat help and support for us. Keep up the good work

Amazing dealership all around. Really good people, great service, and they go the extra mile whenever they can. Highly recommend them.

I don’t take my car to Westwood Honda very often since I drive an Acura, but every time I do, I’ve had an excellent experience with their service team. They’re always professional, friendly, and genuinely committed to helping and solving problems.

During my recent visit, another customer accidentally left with my key. The staff handled the situation immediately, they contacted the customer right away, and he returned promptly. To my surprise, he even covered the cost of my service, five star service and a ten star client 😄

The way the team managed everything calmly and professionally really stood out.

Overall, Westwood Honda’s service department continues to exceed my expectations. Highly recommend them for their honesty, care, and dedication to great customer service.

Had an excellent experience purchasing my Honda Civic EX. The car drives great — smooth, efficient, and full of useful features. Franklin Badu was professional, friendly, and made the whole process easy. The pricing was completely transparent with no surprises. Highly recommend both the car and Franklin’s service!

Had such an amazing experience at Honda Westwood! The whole team was professional & accommodating, but I have to give a special shoutout to Abby, our salesperson. He was incredibly kind, patient, and knowledgeable, he really took the time to answer all my questions & made sure everything went smoothly from start to finish.

We ended up getting our car through him & we couldn’t be happier. His communication was always timely, the process was seamless, and his customer service was truly top-notch. Highly recommend Abby & the Honda Westwood team!

Great experience, with friendly, knowledgeable staff! Jamie (our sales rep) really helped make for a seamless and easy transaction. Everyone there was friendly & able to answer all our questions. Highly recommend coming in & talking to the crew here!

Michael Case continues to provide exceptional service on our Civic and CRV. Makes it hard to go anywhere else! Thanks Mike

Had a great experience with Abby, he was very helpful. I would recommend Westwood Honda and the team.

Franklin did a great job helping me with my new lease.

I had a great experience there with Jason who was very kind and knowledgeable.

Professional customer service and so specialist. Thank you so much from Brandon🙏🏻
He explained the car and service conditions to me in detail.

I traveled 4hrs to go to Westwood Honda for the service they provided. Bought my first car and had an amazing experience! I would recommend this dealership to everyone especially if you are dealing with Ivan, Amar and Rye. Thank you so much!

Yes after looking into so many options for my new car. I had an amazing experience at Westwood Honda, all thanks to Mateo and Gary! Mateo personally invited me to visit, and I'm so glad I did.
From the moment I arrived, both Mateo and Gary were friendly, professional, and welcoming. They truly went above and beyond to make sure I felt comfortable and well taken care of. There was no pressure at all—just honest, helpful guidance. I felt like they are on my side.
They patiently answered all my questions, helped me explore my options, and made the entire process smooth from start to finish. It’s clear they genuinely care about their customers and take pride in delivering great service.
If you're looking for a dealership where you’ll be treated with respect and transparency, I highly recommend WESTWOOD HONDA—and be sure to ask for Mateo and Gary. I’ll definitely be back when it is time for a service maintenance for my new car!

This is the best dealership for parts and servicing. I've been getting my car serviced here for a few years and every single time the experience is fantastic. I normally see Trevor (amazing advisor!) but he was off so I had the pleasure of working with Rahul (also amazing!!). He was friendly and helpful with all my questions. Most importantly he was honest with what I needed done. The service department is always organized, on time, and a smooth experience no matter which advisor I see. I love the text updates and the convenient Uber rides. Everything about the way the service department is run truly is a delight on the customer's end.

What really made my day yesterday was when Rahul, Max from parts, and Michael C. the service manager all went above and beyond to fix some existing damage to my paint. They took care of it with compassion and empathy and saved me hundreds of dollars. I don't know any other dealership that would do this. Honestly, I was expecting to be shuttled off to some third party shop for body work or the like. They got all the damage off and made it look brand new again. I've been having a really hard week and this totally turned my day around yesterday. Thank you Rahul, Max, and Michael for your kindness. It might have been a small thing to fix but it was a huge relief for me. I'll always be coming back to Westwood Honda because of the real human service.

Got a new Honda Civic here. Franklin and Gary made the process super smooth and stress-free. Alex explained all the finances really well, and nothing was overcomplicated. If you're looking for a new car, I recommend working with Franklin, Gary, and Alex.

We recently worked with Alex, the Financial Services Manager at Westwood Honda, and had a truly excellent experience. He helped us navigate the process of buying out our leased vehicle and getting into a new one, and we couldn’t be more grateful for his guidance and support.

Alex was professional, knowledgeable, and incredibly patient throughout the entire process. He explained everything clearly, answered all our questions, and made sure we felt confident in every decision. What could have been a stressful process was made smooth and stress-free thanks to his expertise and genuine care for his clients.

I would like to thank Gary/Eddie. They are extremely helpful and experienced sales person. They both helped me to find my best Honda car. :)
I had a wonderful experience with westwood Honda and I will definitely go back to them if need another car.
Thank You Gary/Eddie ☺️
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My parents recently purchased their car from Honda, and I couldn’t be happier with their experience. From the moment we walked in, the staff made them feel welcome and valued. They took the time to answer all our questions, explain my options clearly, and ensure we got the best deal possible. The entire process was smooth and enjoyable, just like my first purchase. It’s clear that customer satisfaction is their top priority. Thank you to the entire team for your exceptional service and care and special thank you to Grey Ho (sales consultant) and Ivan Jutras. I’ll definitely keep coming back. 🥰

We recently purchased our new car from Westwood Honda and had an amazing experience from start to finish. The staff was friendly, especially Jamie an excellent service provider patient, and answered all our questions. The whole buying process was quick and transparent. The car drives beautifully—smooth, comfortable, and stylish. Definitely recommending this place to anyone looking for a new vehicle!

Thank you Westwood Honda for the Hat. My son had an awesome time with Westwood Honda family that he's all tired out!

If your car needs mechanical repairs — even ICBC-related work — take it to this dealership. They have an outstanding team of technicians and service staff. Marc and Vincent were especially great throughout the entire process.

We originally took our brand new CR-V hybrid to a third-party mechanic for ICBC repairs due to a collision with the curb, but the job was incomplete and the receipt didn’t match the work claimed. The car came from that shop with a noticeable chirping and humming durr-durr noise afterward.

Marc and Vincent were incredibly insightful, patient and professional, following up with us across appointments over a few weeks to make sure the car was properly repaired. They provided accurate and transparent reports for both us and ICBC, which helped us with the reimbursement process, and ensured the vehicle was restored to its original condition.

Highly recommend their honesty, persistence, and quality of service.

While on holidays, my car needed servicing from another dealer in Penticton. This dealer incorrectly installed cheap after market parts that needed to be redone as soon as I came back home to the lower mainland. James D'Souza and his mechanical staff addressed the complex warranty work with the other shop, and professionally handled all the details to ensure my Honda was running well again. I would like to thank James and his team for their exceptional work in this challenging situation.

Just recently bought a used car with the help of Amar and Michael. They are an exceptional team, and they will make sure you walk away happy even (or especially) if there are bumps along the way. They won't leave you unsatisfied. Will come back here for the next one too!

Thanks to our sales consultant Franklin Badu for making our latest experience with Westwood Honda, the purchase of a new HRV, a very positive one.
Franklin was very knowledgeable and made the process stress free.
I would highly recommend Franklin and the rest of the team at Westwood Honda.

Unbelievable service Abby. He was very patient with me. Came on a vehicle that got sold. He was able to find the right vehicle that I was looking for with all the options I wanted. Very professional and knowledgeable. Would highly recommend him to deal with. Keep up the great work Abby and love my new car.

Exceptional Service Advisor:
Vince Handled My ICBC Claim Perfectly!
I wanted to give a huge shout-out to Vince at the Westwood Honda Service Center.

My recent visit was due to a repair claim through ICBC, and Vince made the entire process incredibly smooth and successful.
Dealing with insurance paperwork and approvals can be a major headache, but Vince handled all the necessary communication with ICBC directly. He was professional, proactive, and ensured all the required documentation was submitted quickly and correctly.
He clearly explained the repair plan and kept me updated every step of the way, making sure I never felt lost or stressed. Thanks to his expert coordination, the repair was approved and completed without any delays or complications.
Vince truly went above and beyond to make a complicated insurance repair feel simple.
He's a real asset to the Honda team! Thank you Vince and all the mechanics
NA

Be aware that some details might be left out ask the right questions always ask for the carfax my experience with Ivan in the finance department was outstanding a truly warm heartfelt person looking to do the best business he can offer no credit bad credit good credit he is your go too a vary appreciated thank you. Gary H is a solid sales person and vary knowledgable I give them ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10/10

Just purchased a car at Westwood Honda and couldn’t be happier! Big thanks to Winnie and Michael for making everything so smooth and easy. Truly appreciate all their help—no wonder they’re so trusted by their clients. Highly recommend both!

Thank you so much for all your help with the Uber inspection. The inspection was done by John, and it seems they have an incredible management team under management of Michael Case. It was a great experience, and I would be happy to return anytime.

Purchasing a car here was a smooth process, many thanks to our sales associate Michael and finance manager Eugene for the assistance! All of the staff were friendly and helpful

So. We did go to other places to test other options. After looking at Honda dealers in the Lower Mainland we got a very good feeling about this family run operation. We had Michael Tran on our side, working with Alex in financing, the management as well as the insurance advisor. This is absolutely a team that has your best interest at heart. We never felt pressured, only supported. This was a big decision for my wife and I and we are so happy it ended up here. The management always checked in with us through our multiple visits and we ended up heading home feeling happy and proud of our beautiful new investment. Do not hesitate, Westwood Honda is the best place to become part of the Honda Family.

I recently purchased a 2014 Honda Civic from Westwood Honda. The entire process was comfortable, easy, and efficient. My sales person Abby was absolutely wonderful...so kind, understanding, and knowledgeable. Can't thank you enough Abby!! Jason, the sales manager, Courtney who helped with the insurance and Eugene in Finance were all so kind, personable, and adorable!! I took my old Honda there for service since 2007, have always trusted them and will be bringing the new car there as well. If you're looking for a car new or used, Westwood is a great choice. Ask for Abby...he's the best. Thanks Abby, Jason, Courtney, and Eugene!!

I recently purchased a car from Destination Honda Dealership and the experience was excellent from start to finish. The staff was welcoming, professional, and never pushy. My sales representative Ron took the time to listen to what I was looking for, explained all the options clearly, and answered every question with patience.

Overall, it was stress-free, straightforward, and enjoyable — exactly how buying a car should be. I would definitely recommend this Honda dealership to anyone looking for a reliable vehicle and outstanding customer service.
As well I would highly recommend Ron as a sales representative.

Everyone at Westwood Honda is incredibly friendly and welcoming. We had a wonderful experience working with Gary and the team. They did their absolute best to accommodate our budget and made the whole process stress-free. It’s clear that it’s not just about making a sale—they genuinely care about helping you find the right car for your family’s needs.